Marketing
Set up automatic email follow-ups
Templates and sequences that email people after they enquire or order.
- 1
Turn on the Email follow-ups module from Modules.
- 2
Open Email → Templates and review or edit the templates created for you.
- 3
Open Email → Sequences, check the steps and delays, then press Turn on. Sequences are created paused on purpose, and Turn on needs email sending to be configured for the platform.
- 4
Check Email → Activity later to see what was sent and whether anything bounced.
Good to know
- Only people who agreed to receive email are ever emailed. Unsubscribes and bounces are handled for you.
Still stuck?
Ask Donna in the app, or send us a support ticket and a person will help you.
Create a support ticket