A 360° view of your customer, plus one more
Know every customer. Miss nothing.
361 CRM is the simple, modular CRM for small businesses. Capture leads, follow up, and close more — set up in minutes, not weeks.
No credit card to start · Add only the modules you need
I've drafted your enquiry form and follow-up emails. Want to review?
Review the plan →Sound familiar?
Leads lost in WhatsApp chats
Spreadsheets nobody updates
CRMs built for big teams
361 fixes this without the setup headache.
How it works
Three steps. You stay in charge.
- 1
Tell Donna about your business
Answer a few quick questions. No forms to learn, no settings to hunt for.
- 2
Review the plan
See exactly what will be set up and what it costs before you approve.
- 3
Start working
Capture leads, follow up, and track your pipeline from day one.
Nothing is published or sent without your approval.
The core
Everything you need on day one
A simple core that covers the basics. Nothing you have to wire up yourself.
Lead inbox and pipeline
Custom stages, notes, owners, tags and custom fields.
Website forms
Build a form, embed it on your site with one snippet. Leads arrive instantly.
Tasks and follow-ups
Never forget to call back.
Team and roles
Invite your team. Owners, managers and agents see what they should.
Import and export
Bring your leads in from CSV. Take your leads out any time.
Dashboard
See where your leads stand right now.
Modules
Start simple. Add power when you need it.
Switch on only the modules you need. You pay only for those. Try the switches below.
2 modules on. You pay only for what is switched on.
Coming soon
Meet Donna
A helper who sets things up. You say yes or no.
Donna is the assistant inside 361 CRM. She asks a few questions about your business, then proposes a setup. Nothing changes until you approve it.
- Asks only what she needs to know
- Proposes a plan you can read before anything changes
- You approve it. She never sends or publishes without you
- Setup steps can be rolled back
- An enquiry form for your website
- A pipeline: New → Contacted → Trial class → Enrolled
- A follow-up email after every enquiry
Nothing is sent or published until you approve. Example conversation.
Why 361? 360° of your customer. Plus one.
The “plus one” is our promise: more than covered. Here is what that means in practice.
Pay only for modules you use
Switch a module on when you need it, off when you do not.
Your leads stay yours
Export your leads any time.
Built with safeguards
Team permissions and separate workspaces keep each business apart.
Fair and transparent
You see the costs before you approve.
Pricing
Start free. Add modules as you grow.
Pay only for the modules you switch on.
Everything you need to capture and follow up leads.
- Lead inbox and pipeline
- Website forms
- Tasks and follow-ups
- Team and roles
- Import and export
- Dashboard
Prices in INR. Other currencies coming soon.
FAQ
Questions, answered plainly
What is 361 CRM?
361 CRM is a simple, modular CRM for small businesses. It helps you capture leads, follow up and keep track of every customer in one place. You start with a simple core and add modules when you need them.
Do I need technical skills?
No. Donna asks a few questions about your business and sets things up for you. You review the plan and approve it. There is nothing to configure by hand.
Do I have to chat with Donna?
No. You can answer a few quick questions instead and get the same recommended setup. Either way, you review and approve it before anything changes.
Can I move my existing leads in?
Yes. You can import your leads from a CSV file, for example from an Excel sheet. You can export your leads again any time.
Who can see my data?
Only the people you invite to your workspace. Owners, managers and agents each see what their role allows, and every business has its own separate workspace. Our support team looks inside a workspace only when you ask us to help with a problem.
What happens if I turn a module off?
Your data is kept. The module stops working until you switch it back on, and then everything is still there.
Do you work with WhatsApp?
WhatsApp is coming soon. SMS too. We will not claim it until it is ready.
Where is my data stored?
Your data is stored in a managed database on secure cloud servers, and it is backed up before every system update. Only you decide who in your business can see it.